Shop quality otc medicine at Powell Pharmacy Powell Ohio
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Frequently Asked Questions

Why choose our medical grade supplements?

  • The Importance of Supplements
    • Factory farming and processed foods lead to nutrient depletion in our diets. Our bodies are then left without essential vitamins for various metabolic processes. Stress and metabolic diseases further deplete these nutrients. Addressing these deficiencies is vital in the preservation of good health. Our pharmacists are trained to pin point which vitamin deficiencies you may be experiencing and recommend supplements to keep you living your best life.
  • Quality Control
    • When buying supplements from other online retailers, they may be left to sit in uncontrolled environments. Unregulated temperatures and humidity can have an impact the potency and viability.
  • Risk of Tampered or Counterfeit Products
    • As supplements grow in popularity, so do counterfeit products. Some internet resellers camouflage their products as medical grade supplements, but they contain inferior or variable active ingredients.

Our quality products are backed by scientific research, include high-quality raw ingredients, and achieve therapeutic potency.


How will my order ship? 

We ship USPS with a verified tracking number for online tracking and delivery confirmation.  

Standard Shipping 

Continental U.S. Address

Standard delivery time is 2-5 business days for continental U.S. destinations. Shipping and handling charges are a flat rate of $6.99 for all orders using Standard Shipping and FREE for orders $100.00 or more within the continental 48 U.S. states only. Orders placed after 3:00 p.m. Eastern Time will be considered placed the next business day. Orders received over the weekend may not process for shipment until Monday. Shipping carriers may deliver your package on a Saturday and do not deliver on Sunday nor national holidays.  Some areas may require more time for delivery. 

Non-U.S. Address

Right now, we do not ship Internationally or to the U.S. territories (Puerto Rico, Guam, etc.).

How can I track my order? When will my items arrive? 

Once your order is shipped, you will receive a shipping confirmation email with tracking number and link. You can also track your order’s shipment by entering your tracking number at  Please allow for 2-8 business days for arrival after your order is placed (depending on location) if you selected the Standard shipping method.


What are my payment options? 

We accept all major credit cards (Visa, MasterCard, American Express, and Discover Credit and Debit Cards) and PayPal.

Promotional Codes or Coupon Codes can be entered into your cart and the affect will be visible once the ADD button is clicked.

What is your return policy?

Due to the Coronavirus pandemic, we are currently not accepting returns for any of the medical grade supplements. 

Why am I being charged tax? 

The applicable sales tax charged on your order is based on the tax laws in each state. The tax rate applied to your order is based on the combined state and local rates of the address where your order is delivered to or fulfilled from.

How do I save my shopping cart? 

You can save the items in your Shopping Cart for later at any time by following these steps: 

  1. Ensure you have created a Powell Pharmacy Shop Account and are signed in.
  2. Add items to your cart as desired. 
  3. The items in your cart will be automatically saved for the next time you log in.

How do I add and remove items from my cart? 

To put an item in your cart, make sure the size and quantity you want is selected, and click on the "ADD TO CART" button. 

You can edit quantities and/or delete items once added to your shopping cart. You can access your shopping cart at any time by clicking on the shopping cart icon in the upper right corner of any webpage. 

About Powell Pharmacy

Do you have a physical store? 

Yes! Feel free to stop in to speak with our staff and check out most supplements in person. We are located at 4004 Presidential Parkway in Powell, Ohio.

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